The signing of a purchase order by the seller or one of its agents, representatives or authorised representatives does not constitute consent or a promise to sell, but only acknowledgement of the order and does not deprive the seller of its right to refuse the order, as specified below.

The seller is always free to refuse an order. Notice of refusal must be given to the buyer by registered letter at least one month before the reserved date or delivery date. The seller shall in no case be liable for compensation as a result of such refusal. The refusal procedure described above shall only be carried out if an advance payment has been made within the specified payment term.

Unless expressly stated in writing and separately signed by the seller, the stated delivery period is only an indication and exceeding it is not a reason for the buyer to cancel the order and does not entitle the buyer to compensation.

Unilateral cancellation by the buyer without serious reason attributable to the seller terminates the agreement and the buyer shall owe the seller fixed compensation equal to 20% of the price of the cancelled order, excluding VAT. If the cancellation occurs during the fourteen days preceding the reserved date, 80% of the estimated invoice amount must be paid, excluding VAT. If the cancellation occurs 30 days prior to the reserved date, 50% of the estimated invoice amount must be paid, excluding VAT. The rental prices for the rooms must be paid in any case.

In the event of cancellation by the buyer, the full costs must be paid for items such as reservations for artists and/or entertainment, tents, etc., reserved by Alta Ripa II on behalf of the buyer.

Alta Ripa II cannot under any circumstances be held liable for direct damage and/or errors resulting from or arising from messages sent to us by email. We cannot guarantee that information sent to us by email will be read in a timely and effective manner.

The buyer hereby undertakes to be responsible for the goods, works of art and materials belonging to him or to persons contracted by the buyer, invited or working on his behalf, and placed on the premises or brought into the ALTA RIPA II institution, Engelstraat 6, 2360 Oud-Turnhout. He also declares that he will assume all responsibility for any theft, fire, accidents and/or damage caused by these goods, materials and persons, thereby fully relieving the owner of the ALTA RIPA II establishment of any liability.

The buyer is obliged to send a detailed list of all goods, works of art, materials and persons by registered post to the seller at least fourteen days before the reserved date. The seller is free to refuse objects or persons without the buyer’s input.

Unless expressly confirmed otherwise in writing by us, our invoices are payable in cash at the seller’s premises. The amount of our invoices is a debt payable.

Complaints or objections regarding the quality and quantity of the goods must be sent to us by registered letter within three days of delivery in order to be taken into consideration. Complaints or objections regarding the content of our invoices must be sent to us by registered letter within eight days of the invoice date.

In the event of non-payment or incomplete payment of the invoice on the due date, default interest shall be payable automatically and without notice of default, which shall always be two percentage points higher than the statutory interest on the invoice amount or on the unpaid balance.

Silent acceptance of the quotation, confirmation invoice or invoice constitutes acceptance of our terms and conditions of sale.

If, after notice of default, no payment or only partial payment is made within the specified period, the invoice amount or balance will automatically be increased by a fixed compensation of 15% for non-payment, without further notice.

The goods travel at the buyer’s risk.

With regard to exempt beverage packaging, referring to Article 373, § 4 of the Act of 16 July 1993 supplementing the federal state structure, we can specify the statement ‘exemption from environmental tax’.

In the event of any legal disputes or debt collection relating to the sale covered by these terms and conditions, only the court of Turnhout shall have jurisdiction.

Alta Ripa II cannot under any circumstances be held liable for direct damage and/or errors resulting from phishing. To avoid internet fraud, please check the account number on the invoice against the one below:

Alta Ripa Advance invoice: IBAN: BE85 4030 0478 5106 BIC: KREDBEBB

Alta Ripa Final invoice: IBAN: BE54 2300 4250 3497 BIC: GEBABEBB

You may also contact us by telephone at any time to verify the account number on the invoice.